At Nuance, we believe that there is nothing more personal or more important than oneâ€™s health and well-beingâ€” and thatâ€™s why we are passionate about building technology that keeps the doctor-patient relationship at the forefront of all healthcare experiences. We are looking for someone who wants to take their medical career to the next level to join our Dragon Ambient eXperience (DAX) team as a Quality Documentation Specialist (Virtual Medical Scribe). In this role, you will be an integral member of the patient care team, working in near real-time with a doctor and their medical team to help summarize, validate, and complete confidential medical documentation of patient visits â€“ including patient histories, exams, radiographic findings, assessments, and treatment plans â€“helping to deliver accurate documentation within hours of the appointment and assisting with providing the best care for patients. Additionally, this role has immense potential for continued career advancement.
Full Time, Benefits eligible, 100% Work from Home
Multiple Shifts Available
Our team seeks candidates who are passionate about medicine and desire to impact the future of healthcare. We are looking for quick learners who can get up to speed with medical terminology to include anatomy and treatment modalities and strive for continual learning and improvement. Successful candidates will be eager to learn new technology and be open to making changes as new technologies evolve. Training will be provided through our Quality Documentation Specialist training program.
Provide documentation coverage for a set of healthcare providers, which involves listening to audio recordings of patient clinic visits and leveraging technology to summarize medical facts in professional clinical reports (History of Present Illness, Physical Exam, Results, Assessment & Plan).
Achieve proficiency in navigating EHRs and enter clinical reports and data directly into customer EHRs, adhering to specific clinic guidelines and workflows.
Maintain a high-quality standard and adhere to account-specific documentation which delineates documentation requirements for our customers.
Collaborate with managers on feedback from providers and successfully resolve issues.
Experience required in a medical office, clinical or healthcare documentation or similar academic setting.
Familiarity with medical terminology.
Excellent English professional writing skills; including advanced proficiency in grammar and spelling.
Excellent listening skills and ability to understand diverse accents and dialects of physicians, their staff, and patients.
Ability to work independently in a secure and private location with a reliable high-speed internet connection.
Ability to participate in live video chat and screen sharing sessions for training.
Experience with the Microsoft Office 365 or other cloud-based productivity tools.
Experience as a medical scribe or a transcriptionist preferred but not required.
Experience or training in the medical specialty of Oncology, Orthopedics, Neurology, ENT, Cardiology, Ophthalmology, GI, Dermatology, Rheumatology, Family Medicine, Pain Medicine, Nephrology, or Urology preferred but not required.
Familiarity with Electronic Health Record Systems; Epic, Cerner, or Athena experience is highly preferred.
Pay Rate: $15/hour