Shift: M-F 8am-4:30pm. Work from the comfort of your home. The Verifying Representative is responsible for researching patient and insurance records for our clients’ EMS (ambulance) patients. You will receive EMS patient care reports and verify that all necessary information is received and recorded prior to coding claims. You must enjoy searching for information, working on deadlines, and able to multi-task. This position reports to the Manager of the Verifying Department.
The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
Responsibilities and Qualifications
Work from the comfort of your home. The Verifying Representative is responsible for researching patient and insurance records for our clients’ EMS (ambulance) patients. You will receive EMS patient care reports and verify that all necessary information is received and recorded prior to coding claims. You must enjoy searching for information, working on deadlines, and able to multi-task. This position reports to the Manager of the Verifying Department.
Essential Duties and Responsibilities:
Receive all patient care reports (PCRs) for assigned clients and process in a timely manner
Gather/find insurance information, and verify information in our files; verify insurance is valid for date of service
Verify name, date of birth, and address for each patient, and doing the due diligence to find the aforementioned information if it not present.
Perform other assigned duties as requested by Department Manager.
Skills/Experience Required:
Ability to multi-task
Focused; ability to work independently
Collaborative team player; able to work with clients, external parties and internal departments
Pleasant and professional demeanor
Able to handle pressure and always maintain composure
Computer literacy; able to work two monitors
Strong follow-through
Strong attention to detail
Good grammar
Ability to work on deadlines
Punctual
Dependable
Quick learner; good note taker during training
Accountable for your work
Comfortable asking questions