Keep background screening workflows moving with clean data entry, tight turnaround tracking, and sharp attention to detail. If you’re comfortable handling confidential info, working vendors, and catching inconsistencies before they become problems, this remote role is a solid operations fit.
About Certified Credit Reporting, Inc.
Certified Credit Reporting, Inc. supports background screening operations through Americhek, helping process criminal screening tasks with accuracy and timely turnaround. The team works with vendors and internal operations partners to deliver compliant screening results.
Schedule
- Full-time
- Remote (Texas)
What You’ll Do
- Process social security traces promptly, assign to vendors, and add counties per client instructions
- Input counties, districts, and jurisdictions for criminal verifications based on traces and client requests
- Ensure all names and regions are included using provided guidelines
- Complete verifications accurately and within expected turnaround times, flagging delays to the team lead
- Follow up on vendor delays, especially searches pending beyond 72 hours, and communicate updates internally
- Escalate inconsistencies, incomplete results, or discrepancies to the operations team for resolution
- Provide occasional support for incoming phone calls or other verification channels during peak periods
What You Need
- High school diploma or equivalent (associate or bachelor’s preferred)
- 1–2 years experience in criminal background screening or related ops work (data entry, admin operations, customer service, preferably B2B)
- Experience handling confidential information and working under FCRA compliance expectations
- Strong written and verbal communication, including professional escalation handling
- Strong attention to detail, critical thinking, and problem-solving
- Ability to type 45 WPM accurately
- Proficiency with Microsoft Excel, Word, and standard office tools
- Strong organization, self-motivation, and time management in a fast-paced remote environment
- Team-oriented, positive, solutions-focused approach
Benefits
- Generous PTO
- Medical coverage
- Dental and vision coverage
- 401(k) retirement plan
- Telemedicine and virtual visits
- Basic life and AD&D insurance
- Short-term and long-term disability insurance
- Employee Assistance Program (EAP)
- UnitedHealthcare wellness resources and rewards
If you’re the kind of person who spots a missing county or mismatched name before it turns into a client fire, you’ll do well here.
Happy Hunting,
~Two Chicks…