VBA Client Onboarding Specialist – Remote

About Allegiance Benefit Plan Management
Allegiance provides self-funded and fully insured health benefit administration with a focus on exceptional client service. We offer a collaborative work environment, opportunities for career growth, and a commitment to professional excellence in all we do.


Schedule

  • Full-time position
  • Remote or in-office options available
  • Standard business hours (no evenings, weekends, or major holidays)
  • Comprehensive training provided

Responsibilities

  • Build and configure new client accounts in the VBA claims system
  • Collaborate with internal teams (MIT, Network Services, Pharmacy, Billing, Enrollment) to ensure complete client setup
  • Perform plan building, including new plans, divisions, networks, and coverage types
  • Maintain client master data throughout the year, updating effective dates, tiers, and benefit structures
  • Troubleshoot system or programming issues impacting client functionality
  • Ensure accurate programming and maintain quality control processes
  • Contribute to smooth daily workflow with punctual attendance

Requirements

  • High school diploma or equivalent required; certifications such as HIAA, ICA, and/or LOMA preferred (can be earned on the job)
  • Experience with benefit administration systems preferred
  • Strong oral and written communication skills
  • PC proficiency, including Windows, Word, and adaptability to software updates
  • Excellent organizational skills and ability to manage detailed information
  • Strong problem-solving skills with professionalism and patience
  • Ability to interpret benefit plan descriptions, insurance documents, and regulations
  • Commitment to confidentiality and data privacy

Benefits

  • $21–$23/hour starting pay
  • Full benefits package, including:
    • Medical, dental, and vision insurance
    • Paid time off and holidays
    • Life insurance and disability coverage
    • 401(k) with match
    • Tuition reimbursement
    • Employee wellness programs

Join Allegiance and play a key role in delivering precise, high-quality onboarding for our valued clients.

Happy Hunting,
~Two Chicks…

APPLY HERE