Help veterans get the care they deserve while working from home. This role is all about owning the VA Community Care Network (CCN) claims process from end to end, making sure providers get paid and nothing falls through the cracks.
About Jorie AI
Jorie AI streamlines healthcare operations through automation, technology, and smart workflows. The company partners with healthcare organizations to improve billing, reduce administrative headaches, and support better patient outcomes. Jorie AI stands out for combining healthcare expertise with modern tech to support providers and the patients they serve.
Schedule
Full-time, remote role for U.S.-based candidates only.
Standard weekday schedule aligned with U.S. business hours.
Requires a secure, quiet workspace and adherence to all privacy and security standards.
What You’ll Do
- Submit, track, and manage VA Community Care Network (CCN) medical claims through the VA portal.
- Review claims for accuracy, completeness, and compliance with VA requirements.
- Correct and resubmit denied or rejected claims while maintaining clear documentation.
- Maintain detailed claim records, notes, and follow-up activity in an organized, traceable way.
- Perform timely accounts receivable (A/R) follow-up on outstanding VA CCN claims.
- Investigate delayed payments, discrepancies, and processing issues, and work toward resolution.
- Communicate professionally with VA representatives to resolve pending items.
- Monitor and manage A/R aging categories to ensure steady progress across high-volume workloads.
- Ensure all work aligns with VA CCN rules, federal guidelines, HIPAA, and internal policies.
- Generate reports on claim status, aging, and resolution timelines as needed.
- Collaborate with billing, credentialing, patient services, and clinical teams to gather missing claim information.
- Escalate systemic issues or trends to leadership with clear supporting documentation.
What You Need
- U.S.-based residency and a valid Social Security Number (required for VA portal access).
- 2+ years of experience in VA CCN billing, medical claims processing, or healthcare revenue cycle management.
- Solid understanding of medical terminology, CPT/HCPCS/ICD-10 coding, and claims workflows.
- Experience working in high-volume claims environments.
- Strong organizational skills and attention to detail.
- Clear written and verbal communication skills.
- Ability to work independently, manage deadlines, and prioritize multiple tasks.
- Preferred: Prior experience managing large VA claims A/R volumes.
- Preferred: Familiarity with EMR systems, clearinghouses, TriWest, OptumServe, or other Community Care processes.
- Preferred: Experience with platforms such as eCW, Meditech, Medent, and Rycan (TruBridge).
- Preferred: Experience generating operational or A/R reporting.
Benefits
- Competitive hourly pay in the range of $26–$27 per hour, depending on experience.
- Remote U.S.-based position with tools, training, and portal credentials provided.
- Full benefits available depending on employment classification.
- Opportunity to specialize in VA CCN claims and become a go-to expert in a growing space.
If you’re experienced with VA claims and ready to put your skills to work helping veterans and providers, this is your lane.
Level up your remote healthcare career and step into a role where your accuracy and follow-through really matter.
Happy Hunting,
~Two Chicks…