Help families focus on healing while you handle the complexities of insurance. Charlie Health is seeking a Utilization Review Specialist to streamline authorizations, extend lengths of stay, and ensure clients receive the care they need without delay.
About Charlie Health
Charlie Health exists to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients, clinicians, families, and communities. By focusing on people with complex needs, we expand access to meaningful care and help drive better outcomes from the comfort of home.
Schedule
- Full-time, remote role (#LI-REMOTE)
- Standard business hours with flexibility to meet client and insurance needs
- Applications from Colorado will be reviewed on a rolling basis
What You’ll Do
- Manage utilization review for a virtual IOP caseload
- Complete pre-certifications, continued stay authorizations, and peer reviews with insurers
- Collaborate with managers and directors on complex cases and workflow improvements
- Follow up on all outstanding authorizations and resolve barriers quickly
- Work with Admissions and Revenue teams to improve the patient journey from intake to discharge
- Deliver training to clinical teams to standardize high-quality documentation
- Mentor colleagues and provide subject matter expertise across departments
What You Need
- Master’s degree in a healthcare field (preferred)
- 2+ years of experience in utilization review within healthcare
- Strong project management, organizational, and problem-solving skills
- Excellent communication abilities with a natural, consultative style
- Proficiency in Microsoft Office and Salesforce
- Ability to maintain confidentiality and strict attention to detail
- Knowledge of medical confidentiality requirements and standards
Benefits
- Competitive base salary: $53,000–$70,000/year
- Performance-based bonus opportunities: target total cash compensation $58,000–$77,000/year
- Stock options and comprehensive benefits package
- Collaborative, mission-driven team environment
Be the advocate who makes sure families spend less time worrying about insurance and more time focusing on recovery.
Your expertise can help extend access to care when it matters most.
Happy Hunting,
~Two Chicks…