Help families focus on care while ensuring patients receive the coverage and length of stay they need.
About Charlie Health
Millions of people nationwide face mental health conditions, substance use disorders, and eating disorders—but too often, they encounter barriers to care. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual programs rooted in connection. By focusing on clients with complex needs, we’re breaking down barriers to care and driving better outcomes.
Schedule
- Fully remote role within the U.S. (#LI-Remote)
- Full-time position
What You’ll Do
- Oversee all functions of a virtual IOP caseload
- Complete peer reviews with insurance providers
- Handle pre-certifications and continued stay authorizations for IOP clients
- Follow up on authorizations and escalate barriers as needed
- Collaborate with Admissions and Revenue teams to improve the patient journey from intake to discharge
- Work with managers and directors to troubleshoot workflows and increase efficiency
- Provide training to clinical teams on documentation standards
- Mentor and consult across teams with specialized utilization knowledge
What You Need
- Master’s degree in healthcare field preferred
- 2+ years of utilization review experience in healthcare
- Proficiency in Microsoft Office and Salesforce
- Strong interpersonal and relationship-building skills with a consultative style
- Excellent project management abilities in a fast-paced environment
- Experience presenting to and advising senior leadership
- Knowledge of patient confidentiality requirements and HIPAA standards
- Excellent written and verbal communication skills
- Strong organizational skills and strict attention to detail
Benefits
- Comprehensive benefits for full-time employees (details available on Charlie Health’s careers page)
- Target base compensation: $53,000–$70,000 annually
- Performance-based bonus: $5,000–$7,000
- Total compensation range: $58,000–$77,000 annually
- Additional stock options and Charlie Health-sponsored benefits may be included
Join a growing team that ensures patients can access care without financial delays while contributing to transformative mental health outcomes.
Happy Hunting,
~Two Chicks…