Underwriting Assistant – Remote

Help keep customer financing contracts clean, accurate, and ready for funding. If you’re detail-obsessed, calm on the phone, and solid in a fast-paced admin workflow, this role is built for you.

About Aqua Finance
Aqua Finance delivers consumer-friendly financing programs that help families afford clean water solutions, home renovations, and outdoor upgrades. They’re a growing national company with a Midwest-rooted culture that prioritizes people and celebrates employee success.

Schedule

  • Remote (United States), full time
  • Minimum of two shifts per week from 10:30 a.m.–7:00 p.m. CST
  • Remaining workdays scheduled from 8:30 a.m.–5:00 p.m. CST
  • One Saturday per month from 8:30 a.m.–5:00 p.m. CST

What You’ll Do

  • Greet customers by phone in a timely, friendly, and professional manner
  • Gather information needed to accurately update customer accounts and applications
  • Verify contracts in a timely manner to support company goals
  • Identify potential issues and communicate them clearly to the appropriate team for resolution

What You Need

  • High school diploma or GED required
  • 2 years of experience in credit, customer service, or related work experience required
  • Financial industry experience (preferred)
  • Strong attention to detail with a focus on accuracy
  • Clear, professional verbal and written communication skills
  • Comfort using Microsoft Office (Word, Excel, Outlook, etc.)
  • Ability to work well in a fast-paced environment
  • Availability to work evening and weekend hours based on team and business needs

Benefits

  • Not listed in the posting

Roles like this move fast because they’re straightforward, remote, and skill-based. If you’ve got the customer service plus accuracy combo, don’t overthink it.

Happy Hunting,
~Two Chicks…

APPLY HERE