Work from home in a detail-heavy role where you protect funds, clean up loose ends, and keep things compliant. If you like digging into numbers, tracking money trails, and solving “where did this go?” puzzles, this remote Unclaimed Property Specialist role is right in your lane.
About First American
First American is a long-standing leader in title, escrow, and real estate services, with roots going back to 1889. The company is known for its people-first culture, stability, and strong reputation in the industry. They’ve been named to the Fortune 100 Best Companies to Work For® list for ten consecutive years and consistently rank as a top workplace for women, diversity, and LGBTQ+ employees.
Schedule
- Full-time, remote role
- Must be based in Arizona or Oregon
- Standard business hours (specific schedule set by team)
- Computer-based work with regular collaboration across teams
What You’ll Do
- Analyze and research outstanding checks in line with company and regulatory guidelines.
- Review and investigate existing balances in files, working with internal teams to resolve open items.
- Serve as the first point of contact for escrow branches and customers to resolve questions, service calls, and issues.
- Identify items or patterns that need to be escalated to management for review and direction.
- Spot opportunities for process improvement, risk mitigation, and smoother issue resolution.
- Use internal systems (such as FAST and Trustlink) and Excel to track, update, and document activity.
What You Need
- High school diploma or equivalent.
- 2–3 years of related experience (unclaimed property, escrow, title, accounting, or similar work is ideal).
- Working knowledge of basic department concepts, practices, and procedures.
- Strong verbal and written communication skills to work with internal partners and customers.
- High attention to detail and comfort working with numbers and financial data.
- Working knowledge of Microsoft Excel and overall Microsoft Office.
- Experience with FAST and Trustlink is strongly recommended.
- Ability to build effective working relationships at the team and department level.
Benefits
- Hourly pay range: $18.02 – $24.03 (based on experience, skills, and location).
- Medical, dental, and vision insurance.
- 401(k) with company participation.
- PTO/paid sick leave and additional paid time off programs.
- Employee stock purchase plan (ESPP).
- Inclusive, people-first culture where you’re encouraged to bring your full self to work.
If you’re ready to bring order to outstanding balances and be the go-to person for “what happened to this money?”, this is your cue.
Your next great remote role is waiting—don’t sit on it.
Happy Hunting,
~Two Chicks…