TRUST AND SAFETY BEHAVIORAL ANALYST

Job Number: R50025104

Brand: Fox Corporation

Job Type: Technology

Location Type: Remote

Experience Level: Experienced Hires

Location: New York, New York ; Los Angeles, California ;   •   USA Remote **

Job Posting Date: March 27, 2024

**Remote: Fox Corporation has remote/virtual (or “work-from-home”) positions available within the United States to qualified individuals who live in some areas of the United States. Remote opportunities are not available in all areas

Fox Corporation logo

APPLY NOW
 CURRENT EMPLOYEES AND FREELANCERS/TEMPS
PAID BY FOX APPLY HERE*

OVERVIEW OF THE COMPANY

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

The behavioral analyst is a crucial member of the team responsible for ensuring ongoing community health and brand safety of Fox sites and apps that interact directly with users. 

We strive to:

  • Implement industry-leading trust and safety measures to safeguard our user communities
  • Innovate new methods to improve community health
  • Deepen engagement in user communities and encourage discovery of the wealth of content available across FOX

You will work closely with internal and external partners to drive Trust & Safety priorities, including developing and communicating FOX content policy stances on a variety of topics, and establishing a cohesive content moderation schema across FOX businesses. You will be able to pose relevant questions, and answer them by collecting, analyzing and interpreting data, and you will be comfortable offering solutions and recommendations on the basis of that analysis

A SNAPSHOT OF YOUR RESPONSIBILITIES

  • Utilizing data to identify trends in user behaviors across multiple sites and subject matters and understanding their business, brand, and engagement impact
  • Pattern recognition to identify hostile users, inauthentic behaviors [such as spam, bot, misinformation/disinformation], analysis of subjects matters and the nature of the conversations they yield
  • Identification of root causes for decreasing and increasing volume, engagement, and registration/commitment
  • Working with colleagues and vendors to improve policies and models to provide a better environment for end users
  • Working effectively across various business units at FOX to further both user trust and safety and engagement
  • Helping deliver innovative technology solutions to support user safety and increase engagement

WHAT YOU WILL NEED

  • You will be comfortable with the Python data analysis toolset: Jupyter notebook, pandas, matplotlib, numpy and SQL
  • Familiarity with the use of those tools in an AWS environment particularly beneficial
  • You will be adept at handling, processing, and presenting data within a business environment
  • Strong quantitative reasoning and comfort with using metrics and data to inform recommendations and deliver analysis
  • Strong written and verbal communication skills
  • Comfortable collaborating across functions and teams to drive results
  • Data analysis is a must
  • Experience of investigation, analysis, or moderation work especially within trust and safety would be very beneficial

NICE TO HAVE, BUT NOT A DEALBREAKER

  • Desire to learn more in particular about NLP and LLMs would be a bonus
  • Background in psychology, criminal justice, social media, gaming, news or media a plus
  • Handling of large user bases either as a front facing community manager or back-end work also a plus

#Ll-Remote

#Ll-CC1

Learn more about Fox Tech at https://tech.fox.com #foxtech

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.