We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.
Our Workforce Is Expanding Beyond New Hampshire!
We currently offer remote work for those residing in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.
The Opportunity
As a Transfer Credit Evaluation Specialist (TCES) you will assess whether student applications meet admission criteria, determine admission decisions, evaluate transfer credit, apply course waivers, and award credit for prior learning to applicant’s program evaluations. Working under the supervision of Enrollment Support Services (ESS) leadership, you will ensure accurate and timely evaluation of student files following all applicable policies and procedures. You will work with Admission, Advising and the Registrar to complete and communicate the evaluation process and generate student program plans. You will report to Enrollment Support Services Team Leader and this is a remote position. #LI-remote
In this Role You’ll Get To:
- Review admission applications and determine acceptance decisions
- Complete and authorize transfer credit evaluations for equivalencies
- Assist Admission Processing in student file maintenance
- Maintain Service Level Agreements with all internal and external customers
- Determine and enter the transferability of credits
- Serve as a culture ambassador and department representative in all interactions
- Uphold all SNHU policies and procedures
- Employees’ presence and availability directly affect our commitments to stakeholders and customer service levels. Regular and punctual attendance is expected, including adherence to assigned schedule. Your attendance demonstrates your commitment and engagement in this work.
- Follow documented processes and adhere to and comply with all state, federal, and university policies and compliance regarding Title IV and accreditation rules related to student enrollment
What we’re Looking For:
- Bachelor’s degree required.
- Direct Transfer Credit Evaluation experience (including setting equivalencies) or 2+ years experience in a higher education Registrar’s office.
- Two years experience in a fast-paced, large-volume, professional workplace
- 3- 5 years experience with Microsoft Office, including Teams, Excel (can maintain complex spreadsheets), Word, and Outlook
- Demonstrated strong typing skills, including accuracy and speed.
- Experience working in Customer Relationship Management Software (such as Salesforce)
- Experience working in a Student Information System (such as Banner)
- Experience working with Imaging Software (such as Perceptive Content)
What to expect:
- May be required to work additional evening and weekend shifts as needed
- Navigate two computer screens for an extended period of time
- Follow processes to complete tasks independently and complete tasks while achieving speed and accuracy goals
- In addition to conducting telephone calls and video conferencing, significant computer work is expected
- Preparing and analyzing data; transcribing; viewing computer monitors; extensive reading, video conferencing for lengthy periods of time.
Work Schedule:
Tuesday – Saturday 8:00am – 4:30pm
One day per week (T-Th) 11:30am-8:00pm
Thinking about the job, but not sure you should apply? We still want to hear from you.
We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!
Are Benefits Important to You?
We offer exceptional benefits, many available starting on the first day of employment:
Anthem BlueCross affordable, low-deductible Medical Insurance available on day one
Low to no-cost Dental, Vision and Life Insurance options
5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays
A 401(k) Retirement Plan with an annual employer contribution of up to 6%, subject to eligibility and vesting criteria
Tuition Benefits with family offerings
Who Are We?
SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Remote Work Disclaimer
Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions.
Please note that a background check is required for employment. APPLY HERE