Transcription Team Member

Employer: Sutter Health

This position is available to work in the following states: Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Missouri, Montana, Nevada, North Carolina, Oregon, South Carolina, Tennessee, Texas, and Utah.

Monitors Interface Error Log and Dictation & Transcription Error Queues. Supplies providers with proper dictation codes, resolution of communication issues with Electronic Health Records (EHR) Documentation Transcriptionists, and monitoring of turnaround times for transcriptions that are due.

Supports the success of a high-performing shared services organization by helping to champion and drive the long-term Sutter Shared Services vision. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Participates in programs and in using tools in support of building a high performance culture via the standard Sutter Shared Services responsibilities (e.g. performance measurement, people development, customer relationship management, etc.).

Qualifications:

Education:

  • High school or equivalent combination of education and experience required. AA/AS degree desired.

Experience

  • Demonstrated experience and a proven track record in EHR Documentation in a facility of significant size and complexity, hospital business operations, information systems, and coding applications, as typically acquired in 0-2 years of experience in a Health Information Department preferred
  • Experience participating in EHR Documentation standards, processes, policies, procedures and service level agreements preferred
  • Experience in regional/ shared service environment with multiple/ matrix reporting relationships preferred

Knowledge

  • Knowledge of medical terminology
  • General knowledge/awareness of all areas related to EHR Documentation and how they interrelate preferred
  • Knowledge of principles, methods, and techniques related to EHR Documentation methods preferred
  • Familiarity with EHR Documentation management functions preferred
  • Knowledge of Electronic Health Records system applications, preferably Epic
  • Knowledge of Epic Bridges Module trained by Team Lead
  • Effective analytical, problem and issue resolution experience is preferred
  • Knowledge of health care operations and structure, general requirements in an integrated delivery system, and use of information system applications in the practicing health care environment is desired.

Skills

  • Requires strong accuracy, attentiveness to detail and time management skills for processing medical dictation
  • Ability to comprehend and retain information that can be applied to work procedures to achieve appropriate service delivery
  • Aptitude to conceptualize, plan, and implement stated goals and objectives
  • Ability to manage own schedule and responsibilities. Must have initiative to work effectively without constant supervision and direction, meeting all deadlines
  • Analytical and critical thinking skills
  • Ability to work concurrently on a variety of tasks/projects in a fast paced environment with identified productivity requirements and with individuals having diverse personalities and work styles
  • Ability to develop effective working relationships/ networks within and outside the organization
  • Excellent ability to communicate ideas both verbally and in writing to interact with others using one-on-one contact and group discussions
  • Ability to recognize the appropriate style, level of detail, and message for the audience
  • Ability to use spreadsheet and word processing software applications, preferably Microsoft Suite
  • Ability to learn new applications/software systems effectively and efficiently
  • Requires the ability to work with and maintain confidential information
  • Work closely with health care application users, vendors, and technical professionals
  • Good organization skills; ability to prioritize multiple activities and objectives in a rapidly changing environment, and deliver quality service

Organization:Sutter Shared Services
Employee Status: Regular
Benefits: Yes
Position Status: Non-Exempt
Union: No
Job Shift: Day/Evening/Night
Shift Hours:8 Hour Shift
Days of the Week Scheduled:Monday-Friday
Weekend Requirements: None
Schedule: Full Time
Hrs Per 2wk Pay Period:80
Applications Accepted:All Applications Accepted
Additional Location: 9100 Foothills Blvd, Roseville, California