Transcription Specialist – Remote

Position Description/Overview: 

Press Ganey currently has an exciting opportunity for multiple Transcription Specialist roles. This is a remote position. This role supports the Survey Data Collection Department. 

The Bi-Lingual Transcription Specialist is responsible for typing written comments from surveys into a database program. The individual will be responsible for maintaining an acceptable rate of speed and accuracy when typing comments and meet commenting performance standards.   

Duties & Responsibilities:  

  • Read questionnaires to determine type of comment. 
  • Inputs written comments from surveys into software according to established guidelines. 
  • Maintain acceptable comment processing performance standards. 
  • Maintain acceptable accuracy according to established guidelines (99.5%) 
  • Maintain acceptable speed according to established guidelines (55 words per minute). 
  • Performs other duties as may be appropriately required. 

Qualifications:  

  • Previous typing or data entry computer skills required.  
  • Typing speed of 55 words per minute is required.  
  • Must be able to read and interpret typed and/or handwritten text. 
  • Must be able to work independently.  
  • The candidate must have high attention to detail.             

Minimum Education:

  High school graduate or equivalent required 

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey’s employment policies. You will be notified during the hiring process which checks are required for the position. 

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