Position Description/Overview:
Press Ganey currently has an exciting opportunity for multiple Transcription Specialist roles. This is a remote position. Thisâ¯role supports the Survey Data Collectionâ¯Department.
The Bi-Lingual Transcription Specialistâ¯is responsible for typing written comments from surveys into a database program. The individual will be responsible for maintaining an acceptable rate of speed and accuracy when typing comments and meet commenting performance standards.â¯â¯
Duties & Responsibilities:â¯
- Read questionnaires to determine type of comment.
- Inputs written comments from surveys into software according to established guidelines.
- Maintainâ¯acceptable comment processing performance standards.
- Maintainâ¯acceptable accuracy according to established guidelines (99.5%)
- Maintain acceptable speed according to established guidelines (55 words per minute).
- Performs other duties as may be appropriately required.
Qualifications:â¯
- Previous typing or data entry computer skills required.â¯
- Typing speed of 55 words per minute is required.â¯
- Must be able to read and interpret typed and/or handwritten text.
- Must be ableâ¯to work independently.â¯
- The candidate must have high attention to detail.â¯â¯â¯â¯â¯â¯â¯ ⯠â¯â¯
Minimum Education:
  High school graduate or equivalent requiredÂ