Transcription Specialist – Remote

Position Description/Overview: 

Press Ganey currently has an exciting opportunity for multiple Transcription Specialist roles. This is a remote position. This role supports the Survey Data Collection Department. 

The Bi-Lingual Transcription Specialist is responsible for typing written comments from surveys into a database program. The individual will be responsible for maintaining an acceptable rate of speed and accuracy when typing comments and meet commenting performance standards.   

Duties & Responsibilities:  

  • Read questionnaires to determine type of comment. 
  • Inputs written comments from surveys into software according to established guidelines. 
  • Maintain acceptable comment processing performance standards. 
  • Maintain acceptable accuracy according to established guidelines (99.5%) 
  • Maintain acceptable speed according to established guidelines (55 words per minute). 
  • Performs other duties as may be appropriately required. 

Qualifications:  

  • Previous typing or data entry computer skills required.  
  • Typing speed of 55 words per minute is required.  
  • Must be able to read and interpret typed and/or handwritten text. 
  • Must be able to work independently.  
  • The candidate must have high attention to detail.             

Minimum Education:

  High school graduate or equivalent required 

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