Lead training initiatives that empower employees to succeed in customer service, retention, settlement, and processing roles. If you enjoy developing people and creating impactful training experiences, this role offers the chance to shape employee success from day one.
About GRT Financial, Inc.
GRT Financial is a licensed debt settlement company providing cost-effective representation to clients seeking to reduce unsecured debt. Our business is built on transparency, integrity, and tying our success to the success of our clients.
Schedule
- Full-time
- 100% Remote (with some hybrid collaboration)
- Paid weekly
What You’ll Do
- Train new hires on company policies and procedures using various methods (classroom, video, role play, etc.)
- Facilitate orientation for both remote and in-office employees
- Create training schedules across all departments
- Track training progress and report outcomes
- Update and maintain training materials and resources
- Conduct refresher and cross-training modules as needed
- Collaborate with the Training Manager to assess training needs and effectiveness
- Administer proficiency tests and provide feedback on training performance
- Communicate with employees and management to schedule and deliver sessions
What You Need
- Minimum 2 years of experience in a training or educational role
- Strong verbal and written communication skills
- Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and virtual meeting tools
- Ability to create and present training in group and individual settings
- Solid math, reasoning, and problem-solving skills
- Bachelor’s degree preferred
- Experience training in a corporate or call center environment preferred
Benefits
- Salary: $55,000 annually, paid weekly
- Medical, dental, and vision insurance (eligible after 30 days)
- 401k retirement options
- Paid vacation per PTO policy
- 100% company-covered life insurance and disability coverage
- Flexible spending accounts and Employee Assistance Program (EAP)
Take on a leadership role where your expertise in training helps employees thrive and supports GRT’s mission to deliver exceptional client service.
Happy Hunting,
~Two Chicks…