If you’re the kind of person who can keep a dozen moving parts organized without breaking a sweat, this is your lane. You’ll coordinate the title process end to end, keep vendors on track, and make sure files get across the finish line clean.
About First American
First American is a long standing leader in title and escrow services, supporting mortgage, commercial, direct, and agency channels nationwide. Their National Production Services division provides production support at scale, with a strong people first culture and a focus on consistent, high quality outcomes.
Schedule
- Full time, remote
- Eligible states: CA, AL, CT, DE, FL, KY, NJ, NY, NC, PA, SC, TN, VA
- Pay range: $19.82–$26.43 per hour (based on skills, experience, and location)
What You’ll Do
⦁ Review incoming title order requests and provide accurate ordering instructions
⦁ Communicate with internal customers and vendors primarily via email
⦁ Track workflow from searchers and vendors, monitor SLAs, and proactively report issues
⦁ Update file status and validate data across internal and client systems
⦁ Verify file completeness, obtain missing documents, and approve completed files
⦁ Escalate complex title issues to leadership when needed
⦁ Support vendor onboarding, performance standards, and vendor management projects
What You Need
⦁ Bachelor’s degree or equivalent combination of education and experience
⦁ 3+ years of related experience (project management, account management, or vendor network management)
⦁ Strong attention to detail with a consistent, accurate follow through style
⦁ Excellent written communication skills and professionalism in fast moving email workflows
⦁ Solid problem solving and organization skills, with comfort juggling multiple files at once
⦁ Proficiency with Microsoft Office and comfort learning client operating systems
Benefits
⦁ Medical, dental, and vision coverage (based on eligibility)
⦁ 401(k)
⦁ PTO and paid sick leave
⦁ Employee stock purchase plan (based on eligibility)
⦁ A people first culture with strong support and growth opportunities
Remote roles with real coordination responsibility do not stay open long. If you’re ready to own the details and keep the process moving, get your application in.
Bring the structure. Bring the calm. Keep the files flowing.
Happy Hunting,
~Two Chicks…