Help homebuyers reach their goals by supporting the loan process with accurate and timely title coordination.
About Zillow
Zillow is reimagining real estate to make homeownership a reality for more people. As the most-visited real estate website in the U.S., Zillow® and its affiliates help movers find and win their homes through digital tools, trusted partners, and seamless buying, selling, financing, and renting experiences. We’re driven by innovation, equity, and belonging, with a mission to make moving easier for everyone.
Schedule
- Full-time, remote position (eligible across all 50 states with limited exceptions)
- Must work from a designated home workspace
- Base pay range: $19.40 – $29.00/hour (CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, DC); pay varies by location and experience
What You’ll Do
- Place and track title package orders with vendors, partnering with sales and processing teams as needed
- Upload and review required title documents following established SOPs
- Update records in Encompass (loan origination system) and keep processing team informed of progress
- Communicate promptly with loan stakeholders regarding issues or delays
- Maintain company service-level standards for turnaround times, calls, emails, and task completion
- Build strong relationships with internal teams and external partners
- Ensure all duties align with compliance and regulatory requirements, maintaining strict confidentiality of customer data
What You Need
- Strong organizational and communication skills
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Attention to detail with a commitment to accuracy
- Familiarity with title/escrow processes a plus
- Ability to work independently while collaborating with a remote team
- Commitment to confidentiality and compliance standards
Benefits
- Comprehensive medical, dental, and vision coverage
- Life and disability insurance
- Paid parental leave and family benefits
- 401(k) with contributions
- Paid time off and company holidays
- Flexible, remote-first work culture
- Professional growth opportunities and recognition as one of the 100 Best Companies to Work For
Join a team that makes home a reality for millions while enjoying the flexibility of remote work.
Happy Hunting,
~Two Chicks…