Mindful Health Solutions
Job Description
Overview
Reporting to the Telehealth Operations Manager(s) and Director of Clinical Programs, Telehealth, and Psychotherapy Operations, the Testing Coordinator is responsible for coordinating testing services to patients, scheduling post-testing follow-up appointments, maintaining an accurate and detailed database(s) of testing, and providing reports on data.The Testing Coordinator may also assist remote/tele front office staff (PCCs) as needed and directed. Hours for the role will be 7:45 a.m. to 5:00 p.m. Monday through Friday.
Responsibilities
Coordinates testing for ADHD and testing for any other service line as needed
Creates and maintains Testing/Assessment Database(s)
Data entry into respective database(s)
Oversees and communicates test software maintenance and upgrades
Registers and administers patients for various tests indicated
Schedules post-testing follow-up appointments for patients
Prepares and sends correspondences to patients, peers, and testing representatives
Documents and communicates to patients clearly on standards and process from beginning to end
Develops Assessment Training materials (internal and patient-centered)
Other front-office responsibilities as assigned (will be cross-trained)
Qualifications
- 2 + years of relatable experience
- Comfortable working a flexible schedule or additional hours to include evenings and/or weekends as needed.
- Oral and written communication skills
- Decision making, problem solving and organizational skills
- Ability to operatate computers and job-related software programs
- Exellent interpersonal relations and able to work with public/patients
- Ability to provide instruction to others on use of equipment or processes
Preferred Qualifications
- Documentation experince in medical setting (patient-facing), testing coordination, and database management & reporting