Security Clearance required:
No clearance required
Job Summary
We are searching for individuals with Customer Service and Data Processing experience to assist individuals who are applying for small business loans. This is a work from home position.
In this position, your chief goal will be to assist eligible applicants process loan applications in a timely and professional manner. The successful candidate will demonstrate excellent customer services and communication skills. You should also have strong attention to detail and interpersonal abilities.
Key Responsibilities:
Collect necessary information to complete application
Experience meeting high production and quality standards
Educate clients on rules and requirements
Maintain good customer relations while gathering information and educating customers
Ensure you comply with the established regulations and law requirements
Experience navigating multiple computer systems and applications
Required Qualifications:
Data entry experience
Customer service experience
Good understanding of MS Office
Excellent interpersonal and communication skills
Good multitasking abilities with outstanding time management skills
Cognosante is an Equal Opportunity Employer
Minorities/Women/Disabled/Veterans/Disabled and other protected classes
Cognosante will not provide sponsorship for employment-based immigration benefits for this position.
Cognosante requires all employees regardless of position, work location or telework status to be fully vaccinated against COVID-19 unless prohibited by federal, state, or local laws. Cognosante will consider requests for reasonable accommodations due to disability or a sincerely held religious belief or otherwise in accordance with any federal, state, or local laws.
Cognosante is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.