DeepHealth (RadNet’s AI-powered health informatics portfolio) is hiring a Technical Writer to build clear, accurate support documentation that helps users and internal support teams effectively use and troubleshoot software solutions. This role sits on the Operations team and focuses heavily on IT documentation.
About DeepHealth
DeepHealth is RadNet’s cloud-native health informatics brand. Its core platform, DeepHealth OS, orchestrates enterprise data to support radiologists and care teams across the care pathway, using AI in areas like breast, lung, prostate, and brain health, plus operational efficiency tools.
Schedule
Remote (US)
Travel: Up to ~10% (domestic/international)
Visa sponsorship: Not eligible
Salary: $70,000 – $80,000 USD annually
What You’ll Do
- Write and edit technical documentation such as:
- User manuals and guides for IT systems and applications
- Knowledge base articles and FAQs
- Troubleshooting guides for support staff and end users
- Installation and configuration guides
- System administration guides
- Release notes and update summaries
- Collaborate with engineers, developers, product managers, and support teams to gather accurate details
- Maintain and organize existing documentation so it stays current and easy to access
- Improve clarity and usability of documentation across the library
- Follow style guides, terminology standards, and branding requirements
- Participate in reviews and incorporate SME feedback
- Help implement documentation best practices and processes
What You Need
- Bachelor’s degree in Technical Communication, English, Journalism, Computer Science, or related field
- 2+ years of technical writing experience focused on IT documentation
- Ability to translate technical concepts into clear, concise content for different audiences
- Experience with documentation platforms like Confluence and/or SharePoint
- Strong grasp of IT concepts (networking, operating systems, software applications, cloud services)
- Excellent writing, communication, and organization skills
- Ability to manage multiple projects and hit deadlines in a fast-paced environment
- Comfort working independently and collaboratively
Preferred
- Familiarity with radiology
- Experience creating visual aids (screenshots, diagrams, flowcharts)
- Experience with version control (Git)
Happy Hunting,
~Two Chicks…