What You Will Do:
- Working with customers to resolve a wide range of issues with their Confluent deployments
- Contributing to process development – we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
- Communicating with our core engineering team to provide real-time product feedback from the field
- Improving product documentation and authoring knowledge base articles
- Creating and reviewing product demos and internal tooling
- Working closely with the team behind Apache Kafka!
What You Will Bring:
- Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
- Experience in diagnosing, reproducing, and resolving customer issues
- Desire to make customers successful through direct interaction Two out of these three:
- Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
- Operational knowledge of Java applications (stack, jmap, etc.)
- Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)