The Tech Systems Coordinator will act as a technology resource for Apartment Life (AL). This leader will be passionate about the vision and mission of AL and combine this passion through one-on-one support, administration, and customer service. This person will be a team player who thrives working independently in a remote environment. He/She will serve as a tactical member of the technology team to support, maintain, and protect Apartment Life’s infrastructure and mission-critical systems.
Important Details:
- Start date: September 2024
- 20 hours of work per week during business hours
Our primary Tech Systems are:
- HubSpot -CRM
- Microsoft 365
- Asana – Project and Task Management
- Lever -People Team (Applications and Hiring)
- BPA Platform – Data Sync between SLX/Matrix/HubSpot
- Klipfolio – Dashboard
Job Duties:
- Employee IT onboarding and off-boarding
- Process IT program adds and drops
- Review and process Spam Reports
- User log in help for password resets and MFA support
- General IT Help Desk user support
- Help with IT department administrative tasks.
Work on small projects such as:
- Review Microsoft 365 licenses and active users to ensure that all licenses are inherited by appropriate group membership.
- Review and clean up existing tenant devices and groups.
- Sync Google and Microsoft 365 user accounts.
- Annual equipment budget forecast for all divisions.
Responsibilities:
- Help in training and creating training material for staff and contractors.
- Assist with new equipment configuration and deployment.
- Help support and maintain all company technology equipment and software.
- Help monitor software use for licensing needs and compliance.
- Assist in maintaining and annually reviewing the technology inventory.
- Help maintain security best practices for IT systems including device and user account access audits.
Requirements:
- Excellent organizational and communication skills.
- Detail oriented with a high tolerance for repetitive tasks.
- Self-motivated, self-disciplined, high ownership, and flexible.
- General understanding of technology infrastructures and systems.
- Ability to learn new software quickly.
$22,880 – $28,000 a year
Salary dependent upon experience.