Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
We are in search of a Payroll Tax Processor. To be successful you should bring with you an analytical mindset with strong critical thinking skills. You must have an aptitude to seamlessly flex between multiple payroll processes.
You will be part of an operation that is customer-obsessed. You will be responsible for solving complex payroll tax issues accurately and timely for Federal, State, and Local tax agencies while effectively supporting a critical function for our payroll business.
Qualifications
- Knowledge of general tax regulations, compliance, and tax payments.
- Knowledge of government agency filing systems.
- Financial, analytical and computer skills required
- Outstanding Customer Services skills.
- Mentor & Teacher mindset along with strong written and oral communication skills
- Ability to identify and improve processes
- Proactive problem solving skills
- High school, GED is required. Higher level education or is preferred.
Responsibilities
- Provide World Class customer service for established clients, answering questions related to payroll, tax filing and associated processes.
- Work with moderate supervision using detailed instructions on assignments, which require research and analysis to resolve any and all applicable issues, escalating issues when necessary to the next level of support.
- Communicate with clients, customers and upper level management utilizing provided software.
- Process documents and assignments efficiently.
- Maintain performance results and support strong communication skills in a virtual environment
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is NY $19 – $25, CO $18 – $24, CA $19 – $25, WA $19 – $25. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.