Join a leading Workday-exclusive services provider and play a vital role in payroll tax operations for clients nationwide.
About OneSource Virtual
OneSource Virtual (OSV) has supported more than 1,000 Workday customers since 2008, helping organizations transform HR, payroll, and finance functions through innovative Business-Process-as-a-Service (BPaaS) solutions. With headquarters in Dallas, Texas, and offices across North America and Europe, OSV delivers expert services with innovation, commitment, and unmatched customer support.
Schedule
- Full-time, remote position (US)
- Collaborative team environment
- Must meet monthly, quarterly, and ad hoc reporting deadlines
Responsibilities
- Serve as the point of contact for tax profile and basic tax inquiries, ensuring excellent service for assigned customers
- Manage and respond to cases for assigned customer teams in a timely and professional manner
- Maintain accurate customer tax profiles, including unemployment tax rates, account status, and account numbers
- Proactively address data and configuration anomalies affecting payments and filings
- Review and analyze employee and employer payroll tax data on behalf of customers
- Prepare and deliver monthly, quarterly, and special reports to meet business needs
- Meet or exceed quality and production metrics for the position
- Build and maintain strong relationships with customers and internal teams
- Partner with the tax services department to provide seamless payroll tax processing
- Contribute to special projects and support a collaborative, positive workplace culture
Requirements
- Associate’s degree required
- Payroll tax experience, including multistate jurisdiction knowledge
- Strong organizational skills with keen attention to detail
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office Suite, with advanced Excel skills
- Ability to analyze data, manage multiple projects, and meet strict deadlines
- Flexible and adaptable in a fast-paced environment
Preferred
- Payroll tax outsourcing experience
Benefits
- Values-driven company culture with opportunities for growth
- Professional development and upward mobility
- Workday-exclusive environment with industry-leading expertise
Bring your payroll tax expertise to a company that values innovation, accuracy, and exceptional client service. Apply today and help transform how organizations manage their tax processes.
Happy Hunting,
~Two Chicks…