Responsibilities
The Enterprise Operating System Management team is responsible for maintaining the enterprise Windows and Linux server operating systems. These systems are supported by ITS. The team is a part of the Platform Administration team, which falls under the Shared Infrastructure division within ITS. The team plays a crucial role in ensuring the smooth operation of the organization’s IT infrastructure.
This position performs System Administrator duties in the Enterprise Operating Systems Team of FSU ITS Shared Infrastructure. The work is responsible for the configuration and management of Enterprise Linux and Windows server operating systems managed by ITS-SI. This position provides consultation and technical advice to Information Technology personnel with regard to system issues or enhancements.
Responsible for the design, installation, configuration, management, security, and monitoring enterprise server operating systems. Responsible for management of ITS computer hardware and the associated operating systems on physical servers, virtual machines, public cloud, and hybrid environments. Responsible for integrating systems deployed centrally with departmental systems as needed.
Utilizes troubleshooting and problem-solving skills to address complex configuration and related technology system issues. Provides technical advice and consultation to information technology staff and management regarding complex computing problems and applications regarding Windows computing problems and
applications. Administers and maintains applications and services associated with Microsoft technologies, including but not limited to Windows, Active Directory, and SCCM. Provides support for Linux Server operating systems managed by ITS. Provides technical support and management for computing resources in secure
environments including those designed to meet various standards including PCI, NIST 800-53, NIST 800-53-171, and HIPAA. Shares in responsibility for resolving technology or system issues in response to Service Desk tickets routed to the Enterprise Operating Systems Team.
Shares in responsibility for creating team documentation and operational systems procedures used as a knowledge base that is shared among all Enterprise Operating Systems Team members. Responsible for working with management to design operational system strategies and implementation plans for enhancements to current systems.
Shares in the responsibilities for providing support 24/7, including participating in on call rotation and serving as essential personnel during a university emergency closure. Performs other duties as required.
Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.
Qualifications
Bachelor’s degree in Computer Science, MIS, or other appropriate degree and two years’ experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.)
Preferred Qualifications
Experience with Microsoft Deployment Toolkit
Experience with Vulnerability Management
Experience with Physical and Virtual Server Infrastructure
Knowledge of Microsoft Azure/Entra
Ability to prioritize multiple tasks.
Ability to work effectively with technical and non-technical staff or clients.
Experience with Windows Server
University Information
One of the nation’s elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.
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How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
This position has been designated as eligible for primarily remote based on the current position/job functions. Employees are required to live in the Tallahassee area and report to campus as needed.
This position is open until filled.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.