Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver’s unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
Businessolver is seeking a Systems Architect to discover and analyze client needs, effectively and efficiently implementing them onto our proprietary platform.
The candidate must be able to successfully define, document and perform system configuration. The successful individual will collaborate with the Quality team to identify defects and manage rework through the implementation cycle. The best candidates will deeply understand business processes and tasks so that they may help others to effectively perform their jobs. Up for the challenge?
This role will lead requirements gathering sessions with customers and produce platform requirements that meet their business and benefits administration needs.
Gathers, analyzes, and understands system requirements for the execution of ongoing work and during Annual Enrollment.
Work directly with customers to troubleshoot, research, and resolve questions and issues relating to the platform.
Partner with Architect II resources to design solutions to ensure best practices are leveraged and identify any downstream impacts.
Responsible for completing Decision Support document, work orders and creates work requests for the configuration and analyst resources to execute.
The Architect will partner with Configuration Specialists and SDAs to support configuration of defined platform requirements.
Operates effectively within the project timelines/SLAs to meet and / or exceed expectations and business drivers.
Builds trusted client partnerships.
What you need to make the cut:
Bachelor’s Degree or equivalent and 5+ years Implementation and/or Project Management experience
3 to 6 years of experience gathering/analyzing data for writing system requirements, performing system configuration, and creating ETL processes for data transactions
1 to 3 years of experience writing test plans & test cases
Good listener, able to apply the knowledge gained effectively
Proven ability to manage multiple high-profile projects in a fast-paced environment
Exceptional client relationship/consultative skill set required
A self-directed team player: collaborative, seeks input, accepts, incorporates feedback from others and freely offers assistance
Client-focused, positive, and professional attitude
Organized, detail oriented, accurate and responsive
The pay range for this position is 60K to 100K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
This role is eligible to participate in the annual bonus incentive plan.