Systems Analyst

As the nation’s largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members’ financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members. 

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There’s never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGEThe Target Pay Range for this position is $100,900.00-$123,200.00 annually. The full Pay Range is $78,400.00 – $145,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.  Employees have access to disability and AD&D insurance.  We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.  Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.  Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE:

As a Systems Analyst at BECU, you will play a pivotal role in transforming user needs into innovative system designs that drive our organization forward. Your expertise in fine-tuning requirements, developing design specifications, and staying ahead of industry trends will empower you to deliver cutting-edge technical solutions that enhance our business operations. You’ll work closely with leaders and engineering teams to ensure that our systems not only meet functional demands but also align with our strategic goals, reducing technical debt and ensuring regulatory compliance. Your contributions will directly impact the efficiency and effectiveness of our technology landscape, making a meaningful difference in our members’ experiences and BECU’s success.

WHAT YOU’LL DO:

  • Translate Requirements: Collaborate with leaders and engineering teams to convert end user requirements into functional system designs, ensuring clarity and precision.
  • Drive Technical Solutions: Identify and plan technical solutions that meet business needs, focusing on reducing technical debt, satisfying regulatory requirements, and delivering impactful features.
  • Define and Document: Work with the Product Owner and decision-makers to define and document roadmaps, sprint-level goals, and user stories, ensuring alignment with business objectives.
  • Lead Sprint Execution: Manage the sprint backlog, refine stories, and support the team throughout the entire lifecycle to ensure successful execution.
  • Coordinate Vendor Relationships: Translate functional specifications into software vendor requirements, manage vendor deliveries, and maintain strong vendor relationships.
  • Support Testing: Oversee test plans, refine technical solutions, and facilitate the resolution of any bugs identified during testing.
  • Manage Application Lifecycle: Oversee the installation, configuration, and maintenance of applications, ensuring adherence to IT Change Control guidelines and developing disaster recovery plans.
  • Ensure Compliance: Consult, design, and implement solutions that meet all data privacy, compliance, and regulatory requirements, while staying informed about industry trends.
  • Mentor and Lead: Mentor less experienced team members, lead technical walk-throughs and demos, and proactively configure systems for optimal performance.
  • Create Documentation: Develop and iterate technical documentation, user manuals, and operational guides to ensure smooth system deployment and usage.

This isn’t just about ticking off tasks on a list. It’s about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

  • Growth Opportunities: A chance to enhance your technical and leadership skills in a dynamic and supportive environment.
  • Collaborative Culture: Be part of a team that values your ideas and contributions, working together to achieve excellence.
  • Impactful Work: The opportunity to directly influence BECU’s technology landscape and contribute to the success of our members and organization.
  • Comprehensive Learning: Continuous learning and development opportunities to stay ahead in the ever-evolving tech industry.

QUALIFICATIONS: Minimum Qualifications:

  • Bachelor’s degree in a technical or related discipline, or equivalent work or educational experience.
  • Minimum five years of experience working with business software applications.
  • Demonstrated understanding of Cloud Computing theory and usage.
  • Proficiency with multiple change approaches, including Agile, Lean, TDD, and Waterfall, with the ability to apply them appropriately.
  • Experience supporting and delivering the full system development lifecycle, including user story creation, test planning, test execution, CICD pipeline support, production implementation, and break-fix production issue resolution.
  • Skills with SQL and various relational database concepts and languages, including data analysis, reporting, and validation at the source (e.g., SQL queries).
  • Proven ability to manage solutions delivered in multiple programming languages and technical environments.
  • Understanding of software engineering vocabulary and data architecture, including experience with Azure DevOps, JIRA, or other Agile development tools.
  • Experience troubleshooting and problem-solving skills from a functional perspective, particularly in supporting end-user testing and training.
  • Experience creating and communicating strong business cases, including financial analysis, strategic alignment, and risk analysis.
  • Demonstrated ability to stay informed about events, trends, and developments in your role, business area, and the Information Technology industry.
  • Availability for full-time hours, with additional hours as necessary, and on-call support as required.

Desired Qualifications:

  • Experience in managing, analyzing, optimizing ACH payment processes.
  • Advanced degree in a technical or related discipline.
  • Experience with Splunk, AppDynamics, or similar tools for monitoring and troubleshooting.
  • Familiarity with IT Change Control guidelines and disaster recovery planning.
  • Experience mentoring and leading junior team members in technical projects.
  • Strong knowledge of security practices and cybersecurity policies.
  • Proficient verbal and written communication skills.
  • Ability to plan, organize, schedule, and implement projects according to BECU and industry project management methodologies.

JOIN THE JOURNEY