A hands-on technical role supporting backend configurations for Veracity’s in-house policy management software.
About Veracity
Veracity is an independent insurance provider built without outside investors or corporate ownership. The team moves fast, values transparency, and empowers employees to take ownership. The mission is centered around supporting small businesses with expert guidance and best-in-class insurance products. Innovation and accountability drive everything.
Schedule
- Full-time
- 100% remote
- Works closely with the Software Engineering Technical Manager and cross-functional product teams
Responsibilities
- Manage and optimize backend configurations within Veracity’s internal policy management system (VUE)
- Implement product configuration updates, including new features, carrier changes, and renewal settings
- Build, update, and test document templates to ensure compliance and accuracy
- Ensure all product updates meet carrier, regulatory, and operational requirements
- Implement configuration changes in collaboration with Software Engineering and other technical teams
- Maintain detailed technical documentation and user-friendly configuration guides
- Serve as the primary contact for backend configuration questions and support needs
- Investigate and resolve misconfiguration issues with the maintenance queue specialist and other partners
- Identify and implement process improvements to reduce errors and enhance system reliability
- Monitor backend configurations for stability, performance, and data integrity
- Test, validate, and document all configuration changes before deployment
- Perform other duties as assigned
Requirements
- 1+ year of experience as a Platform Administrator, System Administrator, or similar technical role
- Bachelor’s degree in Information Systems, Computer Science, Business Technology, or related field preferred
- Experience managing backend configurations in policy management, SaaS, or enterprise systems
- Strong analytical skills with high attention to detail and data accuracy
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong written and verbal communication skills
- Comfortable collaborating across technical and non-technical teams
- Proactive, adaptable, and solution-oriented
- Familiarity with insurance systems or regulatory requirements is a plus
Benefits
- Compensation: $20–$30 per hour
- Health, dental, and vision insurance
- Four weeks of Paid Time Off
- Ten paid company holidays + two floating holidays
- 401(k) with employer match
- Personal assistant programs for work-life support
If you’re detail-obsessed, steady under pressure, and excited by backend system work that actually impacts product performance, this role will fit you well.
Happy Hunting,
~Two Chicks…