Hanover Research
This is an entry level research position.
The Survey Administrator will administer surveys Hanover launches per year. The Administrator will work directly with Hanover project managers and external sample vendors to complete core duties. This position allows for the swift development of knowledge and skills related to online survey research methodologies as well as exposure to market research solutions to business questions. While prior experience with designing, administering, or analyzing online surveys is valuable, it is not required. The position provides the opportunity to develop a relationship with a young and rapidly-growing enterprise. This position will report directly to both the Survey Research Manager.
Responsibilities
- Program surveys into Hanover Research’s survey platform;
- Monitor data collection to ensure all surveys are performing at optimum levels;
- Coordinate survey launch logistics and troubleshoot as needed;
- Process survey incentives
- Quality control online survey questionnaires
- Manage participant questions.
Qualifications
Attributes
- Consummate attention to detail;
- Expert in organizing and prioritizing;
- Apt problem solver;
- Highly responsive to requests and able to balance competing demands;
- Ability to work under pressure and multitask in a fast-paced environment;
- Ability to work quickly and independently with minimal guidance or oversight;
- Excellent interpersonal and communication skills;
- Extremely strong and demonstrable work ethic;
- Ability to deal constructively with feedback and critique.
The following experience is preferred but not required
- Experience in a research role (academic or professional);
- Experience designing, administering, and/or analyzing surveys.
Education Requirement
Background in Business, Economics, Psychology, Political Science, Sociology, Statistics, Mathematics, or a related discipline is preferred, though candidates with relevant experience who hold other degrees will be considered. Bachelor’s degree not required.
Experience Requirement
1-3 years of business or academic experience conducting research, survey design/analysis, or professional writing. Proficiency with MS Excel or database management (i.e. CRM systems, virtual helpdesks). Applied market research experience is preferred.
Location
USA Remote
Office is located in Arlington, VA
#Remote #LI-Remote
Benefits
- Starting at 18+ days Paid Time Off
- 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays
- 401(K) employer matching program
- Comprehensive health and dental benefits package
- Health and wellness packages with discounts to local gym
- Annual company-wide day of service and monthly events partnering with local organizations such as KidPower, Martha’s Kitchen, DC SPCA
- Community service opportunities
- Unlimited snacks and beverages (when the office opens again)
Compensation
Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair. The compensation range for this role at the company is $45,833 – $64,167. Please note that the base salary offered is contingent on the candidate’s job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.
Hanover believes in supporting our team’s overall well-being now and in the future. We provide retirement benefits and 401K matching to help you plan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.
About Hanover Research
Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com
Hanover Values
- Business Building – We build our business quickly and intelligently and we help our clients do the same
- Thought Leadership and Innovation – We strive constantly to deliver better information in a better way
- Service – To our clients and our community, service is our guiding principle
- Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best
- Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves
Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.