Wellfleet, a Berkshire Hathaway company, delivers customer-centric accident and health insurance, with quality service and uncompromising ethics. Wellfleet works to protect people against risk throughout every stage of life – from grade school to college to the workplace.
Founded in 1993 as Consolidated Health Plans (CHP), Wellfleet, headquartered in Springfield, Mass., is one of the nation’s leading providers of health and accident insurance products to the higher education market.
The ideal candidate will be responsible for supporting all functions of the Special Risk team including but not limited to data entry, policy issue and changes, applications, billing/invoicing, and assist with agent and client questions. Must possess good typing and communication skills, be a detail-oriented problem solver with good time management skills and sense of urgency.
In this role, you will…
- Create & check new and renewal applications for Special Risk policies
- Assist with Special Risk policies, both new & renewals
- Mail certificates, invoice & claim forms to each policyholder as it renews
- Assist with bill for premium, audit premium collection
- Maintain policy files and all correspondence to and from agents.
- Support with quotations based on information supplied by agent/broker and/or clients.
- Onboard new brokers and support existing broker relationships.
- Ensure and maintain production of sales records accordingly and timely
- Adhere to deadlines/turnaround times
- Keep supervisor informed of any issues that may arise
- Perform other duties as assigned
We are looking for candidates with…
- The ability to multi-task
- Computer literacy skills with attention to detail
- Good organizational skills with the ability to work independently and as a member of the team
- Excellent verbal and written communication skills
- Detail orientated problem solver with good time management skills
Why Wellfleet?
Here at Wellfleet, we foster a culture of growth that enables engaged and high-performing professionals to be empowered to deliver our mission and vision.
Our employees are a team devoted to providing customer service that exceeds expectations of our members and clients. Successful team members continually look for ways to improve product delivery and value.
Wellfleet offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, 401K retirement plan, short- and long-term disability coverage, flexible/dependent care spending account, tuition reimbursement, and business casual dress.
Are you interested in exploring a career at Wellfleet? Explore our open positions.