Support Operations Coordinator – Remote

If you’re the type who loves cleaning up messy processes, keeping details tight, and making sure customers get the right outcome fast, this role is built for you. It’s a strong entry point at Fleetworthy where you’ll learn toll operations while supporting internal teams and customers with precision.

About Fleetworthy
Fleetworthy (rebranded in September 2024 from Bestpass, Fleetworthy, ExpressTruckTax, and Drivewyze) simplifies fleet safety, compliance, toll management, and efficiency under one connected platform. Their technology helps fleets reduce risk, save money, and stay beyond compliant, supporting millions of drivers and vehicles across the U.S.

Schedule
Remote or hybrid role (depending on location and team needs)
Full-time position supporting internal and external customers
Work involves coordinating across teams, CRM communication, and process documentation

What You’ll Do
• Process toll and violations data for existing customers as needed
• Research and troubleshoot issues, sometimes partnering with toll agencies and internal cross-functional teams
• Use Salesforce CRM to support internal and customer communications
• Support new account setup tasks and operational workflows
• Update existing SOPs and collaborate on new SOPs as processes evolve
• Identify process improvements, recommend efficiencies, and share ideas with the team

What You Need
• High school diploma or GED (Associate or Bachelor’s degree is a plus)
• Strong organization skills and sharp attention to detail
• Comfort working in evolving processes with a mindset for continuous improvement
• Proficiency with Microsoft Office (Excel, Word, Outlook preferred)
• Ability to deliver accurate work, communicate clearly, and stay focused on outcomes
• Alignment with Fleetworthy’s values: People First, Trust, Every Trip Matters, Always Innovating, and Growth Mindset

Benefits
• Compensation range: $35,000 to $40,000 USD annually
• Remote or hybrid flexibility (role-dependent)
• Entry point opportunity with room to grow while learning toll operations and support workflows

These ops roles don’t stay open long because they’re a launchpad. If you want in, apply while it’s still available.

Come in organized. Leave things better than you found them. That’s the job.

Happy Hunting,
~Two Chicks…

APPLY HERE