Lead a team that keeps patients moving by verifying coverage fast, accurately, and with empathy. If you know pharmacy or medical insurance and you can coach people to hit quality goals without burning them out, this is a strong work from home leadership lane.
About CVS Health
CVS Health is a Fortune 5 health solutions company serving millions through local and digital care. Their mission is to build more connected, convenient, and compassionate health experiences. This role supports Specialty Pharmacy operations by ensuring benefits are verified correctly and customer expectations are met.
Schedule
- Work from home eligible if you live in: Texas, Pennsylvania, Illinois, Arizona, or Florida
- Full-time (40 hours/week)
- Must live within 75 miles of a Specialty Location
- Application window closes: 12/20/2025
What You’ll Do
⦁ Supervise a Benefits Verification team and provide day-to-day direction to ensure patient benefits are verified to company guidelines
⦁ Monitor call, performance, and workflow metrics to ensure production and quality targets are consistently met
⦁ Coordinate procedural changes, troubleshoot operational issues, and keep service delivery on track
⦁ Coach, motivate, and counsel employees through performance reviews, development, and corrective action when needed
⦁ Support hiring by participating in interviewing and onboarding new team members
⦁ Help lead department and pharmacy-wide projects that improve service, accuracy, and profitability
What You Need
⦁ 1 year of supervisory experience in a related environment
⦁ 3 years of experience working with medical insurance or in a pharmacy environment
⦁ Must live within 75 miles of a CVS Specialty Location
⦁ High School Diploma or GED
Benefits
⦁ Base pay range: $43,888.00 – $93,574.00 (plus eligibility for bonus/short-term incentives)
⦁ Medical, dental, and vision insurance plus additional supplemental benefits and discount programs
⦁ 401(k) with matching, employee stock purchase plan, and wellness programs
⦁ Paid time off (including sixteen paid days off) and ten paid holidays
This one closes 12/20/2025. If you’re in one of the eligible states and within the 75-mile radius, don’t wait until the last week when everybody suddenly “remembers” to apply.
Lead with clarity, protect quality, and keep patients from getting stuck in the coverage maze.
Happy Hunting,
~Two Chicks…