Help students succeed in healthcare training programs while shaping the future of accessible education.
About Stepful
Stepful is reimagining healthcare training with affordable, online, instructor-led, and AI-supported programs that prepare learners for high-demand allied health careers. Backed by Y Combinator and leading investors, Stepful partners with major employers like CVS, Walgreens, and NY-Presbyterian to build strong talent pipelines. Named TIME’s #1 EdTech company in the U.S. for 2025, Stepful is on a mission to expand access to quality healthcare education.
Schedule
- Remote, contract position
- $17–$18 per hour
- Must be available weekdays between 8 AM – 8 PM ET
What You’ll Do
- Coach students on motivation, academics, and payment challenges to keep them on track for graduation
- Provide first-line support through phone, email, SMS, and social media
- Resolve inquiries using tools like Front or HubSpot
- Create and update help documentation to address FAQs
- Work 1:1 with students to support academic success and timely program completion
What You Need
- 2+ years of experience in student coaching, advising, or career services (preferred)
- Familiarity with CRM tools (Front, Freshdesk, or HubSpot a plus)
- Strong communication and problem-solving skills
- Reliable computer, high-speed internet, and a quiet, professional workspace
Benefits
- Competitive pay: $17–$18/hour
- Flexible remote contract role
- Opportunity to impact student success in healthcare careers
- Work with a mission-driven, rapidly growing EdTech leader
Stepful is hiring now—be part of a team helping students achieve life-changing careers.
Make a difference in education while building your own career in student success.
Happy Hunting,
~Two Chicks…