Student Finance Processor

Perdoceo Education Corporation

A Student Finance Processor is required to possess strong working knowledge of all financial aid and institutional policies and procedures, enabling them to support their co-workers by being a resource for the team. A Student Finance Processor must also maintain the main responsibilities by properly processing financial aid in a standardized method in compliance with Federal guidelines and CEC policies.

Principal Duties & Responsibilities

  • Strong working knowledge of CEC policies and procedures, federal TIV regulations, State Aid programs (where applicable) and school policies and procedures
  • Accurately review student documents to complete the verification process
  • Be a major resource for the team when further assistance is required due to extra workflow, answer policy questions, assist with additional side projects, etc.
  • Utilize technical expertise by supporting staff-level employees by answering questions related to all student finance and institutional policies and procedures
  • Participate in cross functional team meetings
  • Participate in projects, committees, etc.
  • Have a firm grasp of the various CVUE and workflow reports used to track contact and student progress. Assist in the continual development and Training of the general advising team
  • Maintain departmental senior-level volume and QA standards
  • Maintain all duties and responsibilities associated with a Student finance Processor.

Knowledge, Skills and Abilities, Competencies

  • Able to work constructively and communicate effectively with students, faculty, administrators, and other constituents.
  • Analytical and problem solving.
  • Excellent interpersonal skills with customer service orientation.
  • Strong oral and written communication skills.
  • High ethical standards.
  • Proficient knowledge of Excel and Word.
  • Strong orientation towards high-volume, fast-paced, time sensitive business operations.
  • Knowledge of admissions, student finance, retention, and placement procedures.
  • Knowledge of internal control concepts and principles.
  • Interpersonal Savvy
  • Time Management
  • Organizational ability
  • Functional/Technical Expertise

Education and Experience: Minimum

  • High School Diploma or its equivalent required
  • 12 months of Student finance experience

Education and Experience: Preferred

  • Bachelor’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) preferred
  • Experience in service-related industry