Perdoceo Education Corporation
A Student Finance Processor is required to possess strong working knowledge of all financial aid and institutional policies and procedures, enabling them to support their co-workers by being a resource for the team. A Student Finance Processor must also maintain the main responsibilities by properly processing financial aid in a standardized method in compliance with Federal guidelines and CEC policies.
Principal Duties & Responsibilities
- Strong working knowledge of CEC policies and procedures, federal TIV regulations, State Aid programs (where applicable) and school policies and procedures
- Accurately review student documents to complete the verification process
- Be a major resource for the team when further assistance is required due to extra workflow, answer policy questions, assist with additional side projects, etc.
- Utilize technical expertise by supporting staff-level employees by answering questions related to all student finance and institutional policies and procedures
- Participate in cross functional team meetings
- Participate in projects, committees, etc.
- Have a firm grasp of the various CVUE and workflow reports used to track contact and student progress. Assist in the continual development and Training of the general advising team
- Maintain departmental senior-level volume and QA standards
- Maintain all duties and responsibilities associated with a Student finance Processor.
Knowledge, Skills and Abilities, Competencies
- Able to work constructively and communicate effectively with students, faculty, administrators, and other constituents.
- Analytical and problem solving.
- Excellent interpersonal skills with customer service orientation.
- Strong oral and written communication skills.
- High ethical standards.
- Proficient knowledge of Excel and Word.
- Strong orientation towards high-volume, fast-paced, time sensitive business operations.
- Knowledge of admissions, student finance, retention, and placement procedures.
- Knowledge of internal control concepts and principles.
- Interpersonal Savvy
- Time Management
- Organizational ability
- Functional/Technical Expertise
Education and Experience: Minimum
- High School Diploma or its equivalent required
- 12 months of Student finance experience
Education and Experience: Preferred
- Bachelor’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) preferred
- Experience in service-related industry
