GENERAL SUMMARY
The Student Account Processor is responsible for maintaining Student’s Accounts by posting any and all transaction, ensuring accuracy and reconciliation with the school’s bank account. Communicating with student account representatives and ensuring accuracy of any account written off to third party collection agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure all student accounts are correct by posting all receivables and required refunds
- Processing all waivers as issued by Admissions
- Handling all questions through the 1098T request
- Managing the collections portfolio for all Escoffier entities
- Work with FA to ensure student refunds are submitted through the correct method
- Complete all IRC for students who have dropped
- Process all Credit Balances
- Maintain records of refunds and drawdowns from federal sources
- Complete monthly write off processes
- Replying to emails from SA shared inbox
- Handling billing of third parties when requested
- Other duties as required or assigned.
Requirements
- High School diploma or equivalent. Associates preferred.
- Knowledge of Microsoft Applications (Outlook, Word and Excel)
- One-year experience om office environment processing, recording or compiling accounting, bookkeeping or cashiering transactions.
KNOWLEDGE, SKILLS AND ABILITIES
- Communication Skills
- Detail Oriented
- Time-Management Skills
- Organizational Skills
- Team-oriented
- Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement
- Ethics: Has personal and professional ethics and fosters a diverse and respectful workplace.
- Ability to interact with staff and external relationships in a professional manner, including a demonstrated commitment to customer service.