This is a fast-paced credit support role where accuracy matters and relationships matter just as much. You’ll review stipulation documents, keep dealers moving through the financing process, and jump in on calls and payment support when needed.
About Foundation Finance Company (FFC)
Foundation Finance Company (FFC) is a rapidly growing consumer finance company that helps home improvement contractors close more sales through flexible financing plans. They’ve driven billions in originations and are investing in people and infrastructure to keep scaling.
Schedule
- Remote (must reside in: AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI)
- Office-style work from home: significant time sitting, typing, and talking on the phone
- Performance-driven: volume + quality goals, deadline pressure
What You’ll Do
⦁ Process and review stipulation documents to confirm they meet company requirements
⦁ Learn and apply stipulation policies, escalating exceptions or edge cases to a supervisor
⦁ Communicate with dealers by phone and email to answer questions and resolve issues
⦁ Build and maintain strong dealer relationships to support repeat business and new opportunities
⦁ Support inbound dealer/customer calls and enter credit applications as needed
⦁ Verify loan terms with new customers, assist with customer service calls, and take payments by phone
⦁ Partner across departments and jump in wherever needed to keep the workflow moving
What You Need
⦁ Associate’s degree (business, finance, communication, marketing, or related) or 1 year of underwriting/lending experience
⦁ Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, internet tools)
⦁ Strong reliability: on-time attendance, consistent performance, and deadline discipline
⦁ Ability to stay accurate under pressure, adapt to change, and work well with direction and teamwork
Benefits
⦁ Pay range: $18.50–$20.00/hour
⦁ Medical, dental, vision
⦁ 401(k) with company match
⦁ Casual work environment and room to advance in a growing company
Quick heads-up: the state residency requirement is real. If you’re not in one of those states, it’s a non-starter.
If you are, and you’re good at clean docs + clean communication, this is a solid remote credit role to move on.
Happy Hunting,
~Two Chicks…