Work from home in a steady, detail focused role helping a fast growing finance company keep deals clean and compliant. If you are organized, good with paperwork, and comfortable talking to dealers on the phone and by email, this one fits right in your lane.
About Foundation Finance Company
Foundation Finance Company (FFC) is a consumer finance company that partners with home improvement contractors across the country. They provide flexible financing so homeowners can complete needed projects, while contractors close more sales. It is a fast paced, growth oriented environment with room to move up and solid support for remote employees.
Schedule
- Status: Full time
- Work environment: Remote
- Work style: Office style work with heavy computer and phone use
- Location requirement: Must reside in an approved FFC remote state
- Eligible states include AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, and WI
What You’ll Do
- Process stipulation documents and check them against company requirements
- Review documentation and know when to escalate to a supervisor for review
- Communicate with dealers by phone and email to answer questions and resolve issues
- Help verify loan terms with new customers and handle some customer service calls
- Take customer payments over the phone when needed
- Support other teams by answering inbound dealer and customer calls and entering credit applications
- Maintain and grow dealer relationships through consistent, professional communication
- Meet volume goals while keeping accuracy and quality high
- Handle other assigned tasks while staying calm under deadlines and changes
What You Need
- Associate degree in business, finance, communication, marketing or a related field, or at least 1 year of experience in underwriting or lending
- Strong written and verbal communication skills
- Comfort interacting with dealers, customers, and internal teams
- Ability to read and work with basic financial and legal documents
- Solid math skills, including percentages, interest, and basic algebra
- Ability to solve practical problems with limited standard procedures
- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and internet use
- Strong attention to detail and the ability to multitask under time pressure
- Reliable, positive attitude and a genuine desire to help the organization succeed
Benefits
- Pay range: 18.50 to 20 dollars per hour
- Medical, dental, and vision benefits
- 401(k) with company match
- Casual dress work environment
- Growth opportunities in a fast growing finance company
- Other competitive benefits and perks shared during onboarding
If you want a remote role where your accuracy, people skills, and follow through are valued every day, this is a solid move.
Happy Hunting,
~Two Chicks…