Lead end-to-end experience design on complex healthcare products, turning messy problems into clean, accessible, user-first journeys. If you can drive strategy, run research, and partner tightly with product and engineering, this role gives you real influence.
About CVS Health
CVS Health is reimagining healthcare to make it more connected, convenient, and compassionate. This role supports the Meritain member experience within Aetna’s Diversified Customer Solutions portfolio, helping deliver digital solutions that meet user needs and business goals.
Schedule
- Remote
- Full-time (typical enterprise schedule)
- Application window closes: 03/31/2026
What You’ll Do
- Lead multiple design workstreams to solve complex business challenges with user-centered design
- Drive feature requirements and ensure deliverables align to user needs and healthcare business goals
- Partner closely with Product, Business, and Engineering to drive alignment, accountability, and delivery
- Run early discovery to validate requirements through user needs, pain points, and mental models
- Create user flows, low-fi sketches, and test-and-learn cycles to align on solution direction early
- Define and maintain information architecture and ensure consistency across similar experiences
- Produce detailed UI designs and prototypes that support end-to-end user journeys
- Collaborate with engineering to ensure accurate, high-quality UI implementation
- Lead moderated usability studies with measurable, unbiased research goals and outcomes
- Apply inclusive design and accessibility standards (WCAG), including design annotations for enterprise guidelines
- Support planning with partners on scope, prioritization, and timelines
- Coach and support junior designers and communicate progress, risks, and outcomes to senior stakeholders
What You Need
- 7+ years of responsive web UX/UI (or blended) experience, including 3+ years leading design projects
- 5+ years leading design strategy, facilitating workshops, and building long-term vision
- Strong portfolio showing complex digital solutions (including productivity/internal tools experience)
- 2+ years designing with enterprise and/or third-party design systems
- 1+ year using Figma for design, collaboration, and delivery
- Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)
Benefits
- Pay range: $106,605–$260,590/year (based on experience, education, geography, and other factors)
- Eligible for bonus/commission/short-term incentive programs (role-dependent)
- Equity award program target included for this position
- Medical plan options
- 401(k) with matching contributions and employee stock purchase plan
- No-cost wellness programs, counseling, and financial coaching
- Paid time off and flexible work schedules (eligibility-based)
- Family leave, dependent care resources, and tuition assistance (eligibility-based)
- Retiree medical access and additional benefits depending on eligibility
This one isn’t just pixels, it’s leadership. If your portfolio is strong and you can speak strategy + research + execution, don’t wait until March.
Go show them how you think.
Happy Hunting,
~Two Chicks…