locationsUS-Remotetime typeFull timeposted onPosted 6 Days Agojob requisition idREQ-2024-230
OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.
Position Summary/Objective
The Sr. Quality Assurance Analyst is responsible for software quality assurance activities of all OneSource Virtual technology products and services.
Essential Functions/Duties/Responsibilities
- Perform functional and regression testing to ensure feature functionality follows user requirements.
- Execute, develop, and maintain automation test scripts and support test automation activities.
- Coordinate the creation and execution of test strategies across multiple projects; review testing standards; communicate status and escalate concerns to the QA manager.
- Identify and recommend appropriate test environments and create relevant test data to perform required validation; perform detailed investigations into data quality issues to identify the source of problematic data and develop solutions to eliminate the source of errors.
- Review design specifications and provide inputs to refine the acceptance criteria following the agile scrum methodology.
- Establish and evolve QA processes, procedures, and metrics in collaboration with QA management, following industry standards/best practices that meet OSV needs.
- Develop a keen understanding of product functionality, customer needs, and product schedules to effectively translate into automated solutions. Recommend and adjust resources rapidly to respond to changing requirements and new projects.
- As a senior QA Analyst, lead integration testing efforts with 3rd party applications and work with QA management to build and maintain relationship trust and drive defined results. Provide clear and detailed test scenarios and ensure output meets testing criteria.
- Foster a strong customer service mentality and work collaboratively with the QA team, software development teams, and internal customers to deliver high-quality services.
- Establish and maintain effective communication and good working relationships with the development, product design, and support teams.
- Strive for high-quality product releases as measured by number of severity 1 defects found following release and customer satisfaction as measured by product surveys.
- Perform additional duties as directed by management.
Competencies
- Keen problem-solving and organizational abilities combined with creativity, passion, and attention to detail.
- Analytical, solution-oriented, and possess excellent troubleshooting and time-management skills.
- Strong communication skills to work effectively with vendors, customers, peers, staff, and management.
Supervisory Responsibility
- This role does not have supervisory responsibilities.
Qualifications and Experience
- Bachelor’s degree in Computer Science or related field.
- Minimum of 5 years of experience in Software QA testing, both manual and automation.
- Extensive experience with testing web-based applications, including creating and manipulating test data, validating object data, and error replication.
- Experience working in an Agile scrum environment involving multiple initiatives simultaneously.
- Experience with API testing (REST and SOAP services).
- API test automation experience, ReadyAPI/SoapUI preferred
- Experience with Azure DevOps – test management, defect tracking, user stories and tasks
- Experience working with off-shore and on-shore teams.
Nice to have
- Experience with Salesforce QA environments, tools and processes.
- Experience with Tax software.
- Web test automation experience using Selenium Web driver, C#, and Page Object model.
- Experience with Behavior-driven development framework, SpecFlow preferred
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.