Support a high-volume mortgage pipeline for a top national lender. Work directly with loan officers and customers to gather documents, verify loan data, and prepare clean, complete files for underwriting and closing.
About CrossCountry Mortgage
CrossCountry Mortgage is one of the nation’s largest and fastest-growing retail mortgage lenders. With 7,000+ employees and 700+ branches across all 50 states, CCM offers a collaborative culture, transparency, and long-term career pathways.
Schedule
- Full-time, remote (USA)
- Standard business hours
- Overtime as needed based on loan volume
Responsibilities
- Communicate with borrowers and third-party vendors to obtain VOE, title, payoff, and supporting docs
- Analyze borrower income, assets, and credit prior to underwriting submission
- Collect and verify required loan documentation and disclosures
- Prepare loan approval summary and ensure complete file prior to underwriting
- Manage a pipeline of 40 active loans, funding minimum 27 units per month
- Track and prioritize loans by closing date and SLA
- Review files for RESPA, TILA, HMDA, and Reg B compliance
- Prepare disclosures and re-disclosures as needed
- Log all communication in LOS
- Assist team members with pipeline coverage as needed
- Support closing and servicing teams with clearing suspense items
Requirements
- High School Diploma or equivalent
- 3–5 years mortgage loan processing experience
- Strong knowledge of mortgage regulations (RESPA, TILA, HMDA, Reg Z, Reg B)
- Experience using Encompass LOS
- Strong math and analytical skills
- Excellent communication and time-management skills
- Familiar with DU, LP, Outlook, and Windows
Pay & Benefits
- $21–$24/hr
- Bonus eligible
- Medical, dental, vision
- 401(k)
- Company-provided short-term disability
- Employee assistance and wellness programs
Happy Hunting,
~Two Chicks…