If you’re strong at chart review, chasing down external records, and tightening documentation so providers can code and treat accurately, this is a solid remote clinical support lane. It’s less “patient-facing” and more “quality + documentation + population health glue.”
About CVS Health
CVS Health is building more connected, convenient care experiences at massive scale. This role sits under Oak Street Health, their community-based care model focused on Medicare patients in underserved communities.
Schedule
- Full-time, 40 hours/week
- Remote (Central)
What You’ll Do
- Perform comprehensive and targeted chart reviews to support efficient care
- Use HIE/EMRs to identify “suspects” (potential conditions based on results/history)
- Identify when medical records requests are needed (Blue Button, payer data, hospital records)
- Prepare and lead monthly Rejected Suspect Reviews
- Partner with the Population Health Director and regional leaders to support huddles/CDR workflow
- Analyze opportunities to improve quality outcomes and reduce cost of care
- Analyze chronic condition prevalence trends and identify intervention opportunities
- Monitor clinical documentation efforts
- Handle other duties as assigned
What You Need
- Comfort working across multiple systems: Greenway, Canopy, Excel
- Proven ability to build working relationships with providers
- Skill at tracking down and using external documentation sources (hospital records, Blue Button, payer data)
- Strong written and verbal communication
- Self-starter, organized, and able to thrive in a fast-changing environment
- Experience producing accurate and specific documentation
- U.S. work authorization
- “Oaky” mindset (positive energy, assume good intent, ownership, scrappy, results-focused)
Benefits
- Pay range: $18.50 – $38.82/hour (actual offer varies)
- CVS Health benefits package (medical plans, 401(k), etc.)
- Oak Street calls out: paid vacation/sick time, generous 401(k) match with immediate vesting, and health benefits (as stated in the posting)
Urgency
Application window expected to close: 03/27/2026.
Here’s the gut-check: this role lives and dies on detail + persistence. If you hate combing through charts, resolving documentation gaps, and being the “let me track that down” person, it’ll feel like paperwork purgatory. If you like detective work, pattern-spotting, and tightening messy clinical stories into clean documentation, you’ll probably thrive.
Happy Hunting,
~Two Chicks…