Sr. Capability Analyst – AI & ML – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Work closely with Capability Managers to understand the strategy, vision, and roadmaps for your product responsibilities
  • Execute against product roadmaps that focus initially on minimally viable deliverables, while contemplating the near and long-term future enhancements that increase that value over time
  • Draw on an Agile mindset
  • Serve as a subject matter expert to internal stakeholders on specific marketplace and IT topics
  • Address operational challenges with both technical and non-technical solutions
  • Understand the user experience and deliver solutions that delight
  • Drive high-quality execution across organizational lines
  • Seek to learn the business you are supporting and own its evolution holistically. Drive to understand the “why” and connect the benefit of technology to the business capability and be able to clearly articulate this to both technical and non-technical stakeholders
  • Work within an agile development/delivery framework
  • Define User Stories and develop sprint plans with the agile team(s)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of product owner, process analyst, product owner by proxy, and/or business analyst, business process analyst experience within a large matrix organization
  • Experience to take initiative, effect change, and influence both internal and external team members to drive progress
  • Experience conveying status in both written and verbal communication and ability to tailor communication according to audience
  • Experience partnering with cross-functional teams
  • Experience managing multiple tasks or projects and prioritizing effectively while continuously driving to delivery
  • Demonstrated multi-tasking skills and ability to work well under pressure in a demanding environment
  • Possesses the ability to take on more complex tasks and responsibilities
  • Ability to quickly build subject matter expertise

Preferred Qualifications:

  • Product Owner/Manager certification or other Agile certification
  • 2+ years of product owner or business process analyst experience in a healthcare setting
  • 2+ years of experience using agile/scrum or similar methodologies and associated tools 
  • Experience dissecting features into User Stories, supporting scrum teams by managing requirements, backlogs and priorities in an agile development framework
  • Experience with system migrations, enhancements, maintenance to existing applications
  • Experience developing project plans, managing project timelines, driving project through completion
  • Health Care industry experience
  • AI/ML experience or automation technologies
  • Passion for delivering exceptional customer experiences and quality products
  • Understand how to utilize user experience collateral such as personas and journey maps, etc.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.