BCD Travel
About Us:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.
We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.
About the role:
We are looking for a Sponsorship Coordinator to join our dynamic team. In this role you will work along-side your teammates and with clients to provide a flawless event registration and, ultimately, and flawless onsite experience for attendees. You will ensure hotel accommodations are secured and align with each person’s travel plans and arrange for ground transportation. You will help with attendee communications, offsite events and more. If you are super detail oriented, customer service focused and a team player, read on!
As a Project Coordinator you will:
- Ensure online registration websites meet the specific needs of each event, are clear, concise, and easy to navigate.
- Support organization for execution of local congress, conventions and tradeshows and other displays/product fairs as assigned and requested by the field sales and marketing business partners
- Field questions from attendees and update their registration profile with any changes. You know each event is a personal experience, and you make it easy for your clients.
- Monitor registrations, send reminders, run reports and work with hotels/ground transportation providers to make all necessary arrangements for the group. Communicate effectively and efficiently. Cross check rooming lists and manifests. Then cross check again.
- Assist with planning offsite events, creating and sending clear communications, print materials and more.
- Ensure everyone, from client to attendee to staff person has a positive and memorable experience from invitation stage, through onsite, and departure. We aim to please!
- Responsible for program tactics and administration and process management
You’re good at:
- Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure.
- It takes a village.
- Cvent, Excel and Microsoft Office Suite.
- Providing superior customer service. You understand that it is a person that is attending your event and go above and beyond to ensure they have the best experience possible.
You might also have:
- A college degree from a 4- year institution.
- Ideal candidate possesses 2+ years in an event coordinator role.
You should know:
- This role is virtual
- Our standard working hours are 8:30 AM -5:30 PM with an hour break.
- Covid vaccination might be required for this role.