Make a difference from day one. Optum, part of UnitedHealth Group, is hiring a Specialty Services Intake Specialist to connect patients, families, and providers to the care and resources they need. You’ll play a key role in ensuring referrals are processed accurately, benefits are verified, and patients start their care journey smoothly—all from the comfort of your home.
About Optum
Optum is a global health services organization that uses data, technology, and compassion to help millions live healthier lives. With a mission to make healthcare more equitable and efficient, Optum empowers clinicians and care teams to improve outcomes and reduce barriers to care across the U.S. and beyond.
Schedule
Full-time, day shift
Fully remote (U.S. – select locations)
Pay Range: $17.74 – $31.63 per hour (based on experience and location)
What You’ll Do
- Process incoming referrals from various sources quickly and accurately.
- Assess patient needs, medical history, and service eligibility.
- Verify insurance benefits and coverage for requested services.
- Obtain prior authorizations or predeterminations as required.
- Communicate with patients, families, and referral sources to explain benefits and responsibilities.
- Enter new patient information into the system and ensure records are complete.
- Upload documentation and monitor referral progress through the intake process.
What You Bring
- High school diploma or GED.
- 2+ years of experience in infusion therapy or related healthcare services.
- Strong knowledge of health insurance processes, benefits verification, and authorizations.
- Proficiency in Microsoft Office (Word and Excel).
- Excellent communication, organization, and attention to detail.
- Ability to work independently in a fast-paced, remote environment.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Employee stock purchase program.
- Paid time off and recognition programs.
- Growth opportunities within Optum and the broader UnitedHealth Group network.
- Inclusive culture focused on caring, connecting, and growing together.
Help build a healthier world—one patient at a time.
Happy Hunting,
~Two Chicks…