- Continuously improve our data wrangling processes and adopt relevant new technology
- Utilize project management tool to keep project details clearly documented and Account teams informed throughout the engagement process.
- Support BIS Engagement Leads in delivering each customer project, from Discovery to Delivery, ensuring a seamless and high-quality experience for our BSP partners.
- Assist with analyzing data visualizations to pull out key insights and craft recommendations into Action Plans that serve as a guide for customers to transform their business.
- Participate in broader support of the Customer Community through authoring Best Practice articles and videos, collaborating with Marketing to create compelling Customer Case Studies and contribute to the digital Customer Community.
Qualifications:
- Bachelor’s degree in Data Science, Business Analytics, Marketing/Consumer Research, a technical field, or comparable work experience required
- Familiar with client reporting tools such as Excel, Power BI, or similar tools with a base understanding of SQL
- Ability to translate complex needs into appropriate solutions while remaining sensitive to the complexities of the business
- Knowledge of data models, algorithms, and statistical analysis techniques
- Effective planning, problem-solving, and decision-making skills
- Detail-oriented, self-motivated, excellent communicator, strong analytical and technical orientation with a “design thinking” approach to solving problems
