If you’re the kind of AR pro who doesn’t just “touch the account” but actually moves it toward payment, this one’s for you. You’ll work payer follow-up, fight denials with strong appeals, and keep documentation tight so cash gets collected faster.
About Ovation Healthcare
Ovation Healthcare partners with independent hospitals and health systems to keep community healthcare strong, especially in rural markets. They provide tech-enabled shared services and operational support across revenue cycle, spend management, leadership advisory, and technology services. Their work is purpose-driven: helping hospitals stay viable and sustainable for the communities they serve.
Schedule
- Full-time, remote
- Work-from-home environment must be HIPAA-compliant with reliable high-speed internet
- Daily collaboration via email, phone, and video tools
- No travel required
What You’ll Do
- Follow up with insurance payers on outstanding claims and remove obstacles to payment
- Collect on accounts in your assigned inventory using proven follow-up strategies and tools
- Escalate unpaid claims to payer supervisors when standard follow-up isn’t working
- Document thoroughly using the 5 W’s framework in the client host system, then copy notes into the workflow tool
- Assign status codes (root cause, action, etc.) so trends can be tracked and corrected
- Write first and second-level appeals to overturn denials and secure reimbursement
- Escalate denial trends and payer issues to management for support and resolution
- Work underpayments as assigned and analyze correspondence tied to accounts
- Meet daily productivity and quality expectations specific to the client/role
- Respond to account inquiries while protecting confidential information
What You Need
- High school diploma or equivalent (hospital insurance collections training is a plus)
- 3–5 years of collections experience in a hospital business office
- Direct account follow-up and/or medical billing experience
- Understanding of the full revenue cycle
- Medical terminology knowledge (ICD-10, CPT, DRG preferred)
- Intermediate Excel skills preferred
- Strong critical thinking, organization, and attention to detail
- Ability to work independently in a fast-paced, goal-driven remote environment
Benefits
- Not listed in the posting (role details focus on responsibilities and remote compliance requirements)
This is a “get it done” AR seat, not a babysitting-the-aging-report seat. If you’re strong on payer calls, denials, and clean documentation, you’ll stand out fast.
If you want work that directly impacts cash flow and keeps community hospitals healthy, Ovation is a meaningful place to do it.
Happy Hunting,
~Two Chicks…