Social Media Customer Service Representative (Bilingual Spanish) – Remote

Fluent in Spanish and savvy with social? Help customers online while working from home—with equipment provided.

About ACC Premiere
ACC Premiere is redefining the customer service experience by blending human connection with social media savvy. We support well-known brands with exceptional service and forward-thinking solutions that build loyalty. Our people-first culture helps employees grow into their best selves, both professionally and personally.

Schedule

  • Full-Time
  • 100% Remote
  • Must be able to work independently and manage time effectively

What You’ll Do

  • Provide support via social and e-commerce channels in both English and Spanish
  • Respond to online reviews using pre-approved criteria
  • Answer product/service questions on merchant sites and social platforms
  • Monitor social trends and escalate high-priority issues
  • Maintain a content library of brand-approved responses
  • Report on engagement metrics and customer interaction success

What You Need

  • Associate’s degree required; Bachelor’s degree preferred
  • Customer service experience (especially online/social support)
  • Strong writing skills in both English and Spanish
  • Familiarity with social media platforms
  • Ability to multitask, manage time, and work autonomously
  • Positive, professional attitude with attention to detail

Benefits

  • $15.00–$17.00/hour
  • Fully remote with equipment provided
  • Inclusive team culture with career development
  • Opportunity to be the voice of brands you love

Use your bilingual skills to connect, support, and solve.

Join a company that sees customer care as an art form.

Happy Hunting,
~Two Chicks…

APPLY HERE