Own the conversation where shop owners actually hang out. If you can turn SaaS into something human—and build real community across Facebook groups, Instagram, YouTube, and TikTok—this role hands you the mic and the mandate.
About Steer
Steer builds an all-in-one CRM and marketing suite for auto repair shops—texting, email automation, direct mail, reputation, reminders, and more—so owners can focus on running a profitable shop. With the 2024 acquisition of AutoOps (modern integrated scheduling), Steer now powers everything from discovery to booking to retention.
Schedule
- Fully Remote (U.S.)
- Full-time
- Cross-functional work with Marketing, Sales, and Product
What You’ll Do
- Build and lead an active social community (FB groups, IG, YT, TikTok) that drives connection and shared learning
- Create platform-native content; spark discussions, host lives, Q&As, AMAs
- Turn product updates into clear benefits shop owners care about
- Partner with internal teams to align campaigns, launches, and promos
- Track weekly/monthly performance; report insights to steer content and product
What You Need
- 4–6 years in social/community/customer engagement
- Comfortable on camera; strong short-form video storytelling
- Hands-on with Canva/CapCut/InShot and current social formats
- B2B SaaS instincts + empathy for small-business operators
- Organized, self-directed, and fast on the pivot
- Bonus: experience with Loomly/Agorapulse/StatusBrew
Benefits
- 100% remote
- 100% employer-paid medical, plus HSA/FSA
- Flexible PTO (15-day minimum), generous parental leave
- 401(k), learning stipend, WFH equipment, STD/LTD/Life
- Work with modern tooling in a collaborative, growth-minded culture
Community roles with real ownership and clear business impact don’t linger—especially where the product solves tangible problems for busy owners.
Your voice could be the reason shop owners choose Steer.
Happy Hunting,
~Two Chicks…