- Have degree in Computer Science, related field, or 4+ years of experience in SaaS Environments.
- Have 2+ year of experience working in AWS/Azure or certification.
- Have 2+ year of experience supporting Windows and Linux servers.
- Have hands-on experience writing and troubleshooting Python.
- Understand relational databases (SQL) and can efficiently connect to databases and query data.
- Have direct experience using monitoring tools such as New Relic, or Elastic.
- Have experience working in ticketing systems such as JIRA and are familiar with Agile SDLC.
- Have experience using CI/CD tools like Gitlab or Jenkins.