Pagoda is a technology services firm dedicated to developing core components for the NEAR Ecosystem. We believe that re-inventing how software is made and distributed is our greatest opportunity to open economic access to those who are not fully integrated into the global economy. Our products empower people to find opportunity, invent new experiences, and collaborate. Let’s build an Open Web world. A world where people control their assets, data, and power of governance.
Pagoda seeks Site Reliability Engineer in Miami FL to troubleshoot cases related
to support escalation and route support escalation incidents to concerned teams;
Responsible for both non-production and production code changes to configuration
management, alerting and monitoring adjustments; Build proprietary tools from
scratch to mitigate weaknesses in incident management or software delivery;
Optimize the Software Development Life Cycle (SDLC) to boost service reliability;
Implement strategies that increase system reliability and performance through
on-call rotation and process optimization; Write automation code to improve
collaborative response in real-time, update documentation, runbook tools, and
modules to ready teams for incidents; and Document knowledge gained on
technical operations, software development, and support to ensure seamless flow
of information between teams. Telecommuting from anywhere in the U.S. is
permitted.
Position requires a Bachelor’s Degree or foreign equivalent in Computer Science,
or related, and 2 years of experience in the job offered or related occupations. The
position also requires 2 years of experience in all of the following skills: Writing and
executing complex shell scripts using Linux Shell and/or Bash Scripting for various
purposes including automation and performance improvements; Using
Infrastructure as Code (IaC) tools to build highly scalable, fault-tolerant cloud
infrastructure including setting up Identity and Access Management (IAM), Virtual
Private Clouds (VPC), network peering databases, load balancers, and proxy
servers; Configuration for large-scale, complex environments using Ansible,
ensuring consistency, reliability, and reproducibility across multiple environments;
Programming in Python, Go, and/or Ruby, building automation scripts and
programs that help streamline the software delivery process; and Design and
implementation of container-based infrastructure including managing container
images, automating container deployment, scaling, and networking. The position
also requires 1 year of experience in setting up and maintaining infrastructure for
Continuous Integration/Continuous Deployment (CI/CD) tools including automation
of the build, test, and deployment using BuildKite, GitHubActions, and/or Flux.
To apply send resume to [email protected] w/ ref#pybsg8.
Compensation
The base salary range for this role is $153,900- $188,100. This reflects the minimum and maximum range across all US locations. This does not include bonus, incentives, or benefits.
The actual base pay is dependent upon many factors, such as: leveling, relevant skills, and work location. If you are based outside of the US, there are other geographic considerations that may impact your final compensation. Your recruiter can share more about the compensation and benefits applicable to your preferred location during the hiring process.
Benefits & Perks
- Encouraged 20 days of flexible PTO per year, plus your local holidays
- Paid Holiday Week: the last week of the year
- Paid Wellness Week: week of choice in July or August
- 100% Paid medical, dental and vision, AD&D and life insurance for US employees, including 85% coverage for dependents, and HSA + FSA options; For non-US employees, 100% Paid private medical coverage available at the highest tiered plan
- Access to licensed therapists and mental health resources through Spill, 100% confidential and paid by Pagoda; plus $75 monthly reimbursement for wellness
- Generous parental leave options; All employees have access to $10,000 in fertility assistance through Carrot
- For US employees, 401(k) retirement plan available (no match)
- Annual company retreats and team offsites (2023 was in Spain; 2022 in Portugal)
- $2,000 Continued Education Reimbursement
- $2,000 Home Office Reimbursement
- Co-working Space Reimbursement
Our Values at Pagoda
Our values express our company culture. Learn more on our careers page.
Pagoda is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.
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